WNS · Durban, KwaZulu-Natal, South Africa Reposted 3 weeks ago · Over 100 applicants

Call Center Agent - Sales/Services , South Africa

WNS Durban, KwaZulu-Natal, South Africa On-site

About the job

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

Role Purpose

  • To provide communications solutions to customers by promoting and matching products & services to customer needs.
  • To actively grow client markets, thereby generating revenue and improving customer satisfaction.


Essential

Experience Required

  • 6 months sales/customer service experience as a call center agent


Essential

Competencies & Skills Required

  • Customer Care
  • Numeracy
  • Products
  • Telephone Etiquette
  • Stress Tolerance
  • Multi-tasking
  • Processing Speed
  • Comprehension
  • Selling Techniques
  • Interpersonal
  • Communicating
  • Listening Skills
  • Computer Applications
  • Problem Solving
  • Time Management
  • Reading & Writing
  • Information Locating


Qualifications

Qualifications and Accreditations

  • Matric or equivalent

Jobrack · South Africa 2 hours ago · 6 applicants

Tik Tok Content Creator

Jobrack South Africa Remote

Meet the hiring team

Massiel, #Hiring
Massiel Mora Villarroel 
 3rd+
Sociology | Psychology | IT Recruitment | Talent Acquisition | Remote Work | HeadHunter | RH |
Job poster · LinkedIn member since 2020

About the job

Welcome to Mushpeak, the powerhouse behind numerous thriving WooCommerce websites, with a special focus on selling supplements, showcased in their latest project.

At Mushpeak, they pride themselves on fostering a friendly and rewarding work environment. If you're a dedicated team player, you'll discover a warm and inviting home here.

Their dynamic team consists of two Dutch owners, who have curated an impressive portfolio of successful eCommerce ventures. Among these, Mushpeak stands out as their cherished baby startup, and they're on the lookout for exceptional individuals to join their team. Despite Mushpeak being in its early stages, rest assured that their team is committed to nurturing its growth. As they set their sights on conquering the European market and extending their reach to the USA this year, your talents could play a pivotal role in shaping Mushpeak's global success story.

Join Mushpeak, where growth and collaboration are at the heart of what they do. They look forward to welcoming passionate individuals to contribute to their success!


As our TikTok and Instagram Superstar, your role is to shine in front of the webcam, creating engaging videos that have the potential to go viral. Beyond showcasing your on-screen charisma, we're looking for someone with a keen eye for market trends, particularly within the supplement industry. Analyzing the success of videos in similar fields, especially within mushroom supplements, will be crucial. Additionally, your video-making skills should extend to basic editing to ensure your content stands out. You should embody a positive, likable, and energetic persona to captivate our audience.

Join us in this dynamic role where creativity meets market savvy, and let's make waves together!


Key responsibilities:

🧾 Brand Awareness and Promotion: Elevate brand visibility and awareness among target audiences on these platforms. Craft content that resonates with users, effectively conveying the brand's message.

📦 Content Creation and Curation: Develop and curate engaging, platform-specific content, including short-form videos, stories, posts, and live sessions. Tailor content to the unique algorithms and user behaviours of TikTok and Instagram.

📑 Audience Engagement: Actively engage with the community by responding to comments, messages, and participating in trends and challenges. Build a loyal following and foster a sense of community around the brand.

💼 Influencer Collaboration: Partner with influencers to broaden reach. Identify and collaborate with influencers whose followers align with the brand's target audience.

📊 Analytics and Reporting: Monitor, analyse, and report on social media performance. Track metrics like engagement rates, follower growth, and conversion rates to understand strategy effectiveness and inform future campaigns.

🗓️ Market Research: Stay abreast of trends on these platforms to ensure content remains relevant and appealing. Understand changing demographics and preferences of users on TikTok and Instagram.

🧾 Advertising: Manage paid advertising campaigns on these platforms to reach broader or targeted audiences. Create ads, set targeting parameters, and manage budgets and campaigns.

📦 Brand Voice and Image Maintenance: Ensure all content aligns with the brand’s voice, image, and overall marketing strategy. Consistency in these areas is crucial for building brand recognition and trust.

📑 Crisis Management: Handle any PR crises that may arise on these platforms, including negative comments or feedback. Manage the brand’s response in a timely and appropriate manner.

💼 Competitor Analysis: Keep an eye on competitors’ social media strategies to stay ahead in the market and identify gaps or opportunities in the brand's strategy.

Working Hours ⏰: Full time, from 9 AM to 5 PM Amsterdam, Paris time.


Requirements


To excel in this role, you need to have:

✅ Previous Experience: 3-5 years of prior experience in a similar role.

✅ Social Media Proficiency: Essential is a solid command of TikTok and Instagram, understanding their distinct features, algorithms, and user behaviours, especially in a dynamic startup environment.

✅ Content Creation Skills: A knack for crafting compelling, platform-specific content: encompassing images, videos, and text. Proficiency in video editing, graphic design, and copywriting is highly advantageous.

✅ Marketing Principles Understanding: Knowledge of fundamental marketing principles and their application to social media, including branding, audience segmentation, and the marketing funnel.

✅ Trend Awareness: Keeping abreast of social media trends, platform updates, and popular culture to create timely and relevant content.

✅ Strategy Planning: Demonstrated experience in devising and executing social media strategies aligned with business goals.

✅ Community Management: Capable of effectively managing and engaging with an online community, maintaining a brand-consistent voice while responding to comments and messages.

✅ Collaboration Skills: A team player with the ability to collaborate seamlessly with other departments, such as design, content, and product, to create cohesive campaigns.

✅ Analytical Skills: Proficient in analysing performance data using social media analytics tools, translating insights into actionable strategies. Familiarity with tools like Google Analytics, Facebook Insights, etc., is a valuable skill.


As the Ideal Candidate, you should be:

✅ Independent: Demonstrate autonomy, capable of working effectively without constant supervision.

✅ Assertive: Speak up confidently and constructively, voicing thoughts, opinions, and suggestions.

✅ Effective Communicator: Excellent written and verbal communication skills are crucial for crafting compelling messages and interacting with the community.

✅ Attentive to Detail: Strong attention to detail in content creation, analytics, and strategy implementation.

✅ Creativity and Innovative: Being creative and able to generate new ideas for content, campaigns, and strategies to engage audiences and stand out in a crowded social media landscape.

✅ Proactive: Demonstrate enthusiasm and vigour in your work, bringing a positive and dynamic presence to the team.

✅ Initiative and Self-Motivated: Be self-motivated, taking the initiative to start projects, find solutions, and pursue opportunities for improvement.

✅ Flexible and Adaptable: Being adaptable in a rapidly changing environment and able to pivot strategies as needed based on performance data and changing trends.

✅ Resilient: Exhibit resilience in the face of obstacles and setbacks, maintaining focus and determination.

✅ Critical Thinker and Problem-Solver: Think critically and solve problems independently, applying logic and creativity.

✅ Team Collaborator: Collaborate effectively with others when necessary, contributing positively to team dynamics.

✅ Accountable: Take responsibility for actions and decisions, being reliable in fulfilling commitments.

✅ Passionate for Learning: Have a continuous desire to learn and grow professionally, keeping up with industry trends and enhancing skills.

✅ Positive: Maintain a positive outlook, contributing to a constructive and encouraging work environment.


Brownie Points:


✅ Experience with Supplements: It's beneficial if you've worked in the company’s specific industry, focusing on E-Commerce for supplements.


Benefits


What’s in it for you?

  • 💰 Competitive Salary: Earn a monthly salary of $2,000-$2,500.*
  • 🌟 Potential Bonus: Based on your performance and the company's growth, there's a chance for extra rewards.
  • 🌴 Paid Travel: Enjoy the perk of getting travel expenses covered.
  • 🌟 Opportunities for Growth.
  • 📈 Salary Increases: Potential for salary growth as you expand your skills and responsibilities.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.



Cummins Inc. · Durban, KwaZulu-Natal, South Africa Reposted 2 weeks ago · Over 100 applicants

Apprentice 2024 - KwaZulu-Natal

Cummins Inc. Durban, KwaZulu-Natal, South Africa On-site

About the job

Description

We are looking for a talented APPRENTICE to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in DURBAN, KWAZULU-NATAL, SOUTH AFRICA.

In this role, you will make an impact in the following ways:

  • Opportunity to obtain a nationally recognized and fully qualified Cummins Diesel Fitter qualification
  • Gain practical experience and earn while you learn with a global leader in engine technology
  • Bring your enquiring mind for resolving common technical engine problems
  • Contribute your enthusiasm, determination, positive attitude to an Apprentice Diesel Fitter role, that will grow your career!
  • Receive structured multi-functional on the job training and work under the supervision of a qualified Cummins Technician, you will receive exposure that comes with the diagnosis and repair of Cummins engines and products
  • Gain experience in working on a range of our world class Cummins engines by disassemble, clean, inspect, troubleshoot and reassemble engines and other workshop activities

Qualifications

To be successful in this role you will need the following:

  • Minimum Qualification – Matric and Technical N2 (Mathematics, Engineering Science, Engineering Drawings and Diesel Trade Theory/Motor Trade Theory), OR Technical N3 (Mathematics, Engineering Science, Engineering Drawings and Diesel Trade Theory/Motor Trade Theory / Mechanotechnology OR Technical N4 (Mathematics, Engineering Science, Mechanical Draughting and Mechanothechnics).
  • The ability to work well in a team
  • Communicates effectively by delivering communication that provides a clear understanding
  • A strong focus on Health, Safety & Environment

Job SERVICE

Primary Location South Africa-Kwazulu-Natal-Durban-South Africa, Durban, Cummins Distributor

Job Type Shop

Recruitment Job Type Technician

Job Posting Oct 18, 2023, 2:52:03 PM

Unposting Date Ongoing

Organization Distribution Business

Role Category Onsite

Relocation Package Ineligible

Req ID: 23000A67


Hollywoodbets Africa · Umhlanga, KwaZulu-Natal, South Africa 2 weeks ago · 72 applicants

Traffic Coordinator

Hollywoodbets Africa Umhlanga, KwaZulu-Natal, South Africa On-site

Meet the hiring team

Hema, #Hiring
Hema Van Blerk 
 3rd+
Talent Acquisition Specialist
Job poster

About the job

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.


We have an amazing opportunity for a Traffic Coordinator. Do you think you have what it takes to be our newest Purple Star?


The successful candidate will be responsible for tracking and circulating information, creating schedules for the timely delivery of graphic assets (Design, Video and Copy) and identifying potential issues that may disrupt work schedules within the internal creative department.



With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.



You Bring:


• 1-2 years’ experience in a similar role

• 1-2 years’ experience in creating schedules and project management

• Excellent knowledge of MS Office

• A Valid Driver’s License



Advantageous:


• A relevant Diploma/Degree within the related field

• Experience within a multimedia environment

• Trello/Project Management systems-amongst others

• Good understanding of multimedia (Design, Video and Copy) related processes.



What You’ll Do for The Brand:

The role may include but is not limited to:



Responsibilities:



• Interpret all correspondence, and check all incoming client briefs, ensuring that there is sufficient information received from clients.

•Regulate workflows by loading job cards/briefs onto Trello or have a good understanding of project management systems.

•Assign projects to designers, copywriters, videographers, photographers, animators and studio bookings, based on their availability.

•Reviewing timelines and schedule changes with team members, team leaders and the designated HOD for Design, Video or Copy.

•Understand departmental (Design, Video and Copy) workflows and processes.

•Manage the job cards daily to ensure that each brief is attended to timeously, and deadlines are adhered to.

•Compile task schedules and/or reports as per operational requirements.

•Communicate clearly with clients and team members and ensure that all stakeholders are aware of any updates to briefs or production delays.

•Follow up once projects are completed and ensure HOD has approved projects internally before notifying clients to approve.

•Keep record of all daily projects completed, hours spent on the project and provide feedback on any operational /technical issues.

•Handling order processes for departmental day to day requisites (stationery, hardware, software etc.)

•Managing quotes and payments to/from suppliers (resourcing quotations for productions, equipment etc.)

•Planning and forecasting upcoming projects

•Conduct/Attend daily and weekly project status meetings to share progress and updates with team members, team leaders and the designated Head of department.

•Going over items, tasks, project phases and due dates

•Ad hoc duties as required amongst others.



What You’ll Bring to The Team:


• Ability to work in a deadline and results driven environment.

• Excellent verbal and written communications skills.

• Ability to work under pressure.

• Must have excellent decision-making skills.

• Must take accountability and be customer focused.

• Must have high attention to detail.

• Excellent problem-solving skills



Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

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